Fee Refund & Return Policy

📅 Effective Date: June 1, 2025 · Session: 2025–26 onwards · Aligned with CBSE & MP State Guidelines

⚠ Important — Please Read Before Applying for Admission

This policy governs all fee payments, refunds, and returns for Mahar Regiment Public School (MRPS). Fees, once paid, are generally non-refundable unless the specific conditions outlined in this document are met. Parents and guardians are strongly advised to read this policy in full before submitting any payment or registration fee. By completing the registration or admission process, you acknowledge acceptance of this policy.

Scope of This Policy

This policy applies to all financial transactions with Mahar Regiment Public School, including:

Admission registration fees collected at the time of application.
Tuition fees, annual charges, and session-based fees.
Development fund, activity fees, and examination fees.
School materials — books, uniforms, stationery, and ID cards — purchased through MRPS.
Transport fees collected for school bus services.
Fees for extracurricular activities, events, and school excursions.

Fee Refund Schedule

Refund eligibility is determined by the fee category and the timing of the withdrawal request relative to the academic session:

Fee Category	Condition / Timing	Refund Status
Registration / Admission Fee	Withdrawal before session commencement	50% Refund
Registration / Admission Fee	Withdrawal after session begins	Non-Refundable
Tuition Fee (Quarterly)	Withdrawal within 15 days of quarter start	Proportional Refund
Tuition Fee (Quarterly)	Withdrawal after 15 days of quarter start	Non-Refundable
Annual / Development Fund	Any time after admission is confirmed	Non-Refundable
Transport Fee	Discontinuation within first 15 days of term	Proportional Refund
Transport Fee	Discontinuation after 15 days of term	Non-Refundable
Exam / Activity Fee	Exam/activity cancelled by school	Full Refund
Exam / Activity Fee	Student absent without valid medical reason	Non-Refundable
Duplicate Documents	TC, certificates, marksheet copies	Non-Refundable
Overpayment / Double Charge	Verified excess payment by accounts	Full Refund
Special Circumstances	Medical, relocation, bereavement (documented)	Case-by-Case

⚠ All refunds require submission of a written withdrawal application and clearance of any outstanding dues before processing begins.

Fee Payment Rules Reference

The following additional fee rules apply as per the school's Fee Payment Rules (available at mrpssagar.com/fee.aspx):

School fees are payable quarterly. Late payment attracts a penalty as specified in the fee rules.
The bus fee must be paid monthly, failing which bus service may be suspended without notice.
Fees must be paid by the specified due dates each quarter. The school reserves the right to withhold results, progress cards, or TC in cases of outstanding dues.
Cheques returned due to insufficient funds will attract a bank charges penalty.

📄 Full fee rules and current fee structure are available at mrpssagar.com/fee.aspx

Return of School Materials

Books, uniforms, stationery, and other materials purchased through the school's uniform/book shop are generally non-returnable once issued. Exceptions:

Unused items: Sealed, completely unused books or stationery may be returned within 7 days of purchase for exchange or credit note.
Manufacturing defects: Defective uniform items must be reported and returned within 48 hours of issue for replacement.
Wrong size (uniforms): Size exchange considered within 7 days — item must be unworn, unwashed, with original tags intact.
Library books: Students are responsible for school library books. Lost or damaged books must be replaced or the replacement cost is charged to the student account.

The Uniform Shop and Book Shop are located on school premises. Visit during school working hours for exchanges.

Withdrawal & Transfer Certificate (TC) Process

Students withdrawing from MRPS must follow this process to obtain a Transfer Certificate and trigger any applicable refund:

Written Withdrawal Application

Submit a written withdrawal application addressed to the Principal, stating the reason for withdrawal and the name of the new school (if transferring).

Clearance of All Dues

All outstanding fee dues, transport charges, library fines, and any other pending payments must be cleared in full.

Return of School Property

All school-issued items — library books, identity card, and any other institutional property — must be returned at the time of withdrawal.

TC Issuance

The Transfer Certificate will be issued within 7 working days of completing Steps 1–3, in compliance with CBSE regulations.

Refund Processing

Any applicable refund (as per Section 2) will be processed within 15 working days of TC issuance, via cash at the school accounts office or reversal to the original payment method.

Online Payment Failures & Disputes

For any issues related to online fee payments — including failed transactions, double charges, or payment confirmation delays:

Report the issue to the school accounts office within 3 working days of the transaction date.
Provide your bank transaction reference number, date, and amount.
MRPS will verify with its payment service provider and process a resolution within 10 working days.
In case of a failed transaction where money was debited but payment not confirmed, banks typically auto-reverse the amount within 5–7 working days.

✅ Always save or print the payment receipt at the time of every transaction. A valid receipt is mandatory for all refund or dispute requests.

Event & Excursion Fees

Fees collected for school events (Annual Day, sports tournaments, excursions, competitions) are generally non-refundable once arrangements have been confirmed and payments made to vendors or organising bodies.

If an event is cancelled by the school, the fee will be fully refunded or adjusted against future dues.
If a student is unable to attend due to a documented medical emergency, a refund may be considered on a case-by-case basis.
No refund will be issued for voluntary non-participation after registration has closed.

Special Circumstances

The school management may, at its sole discretion, consider refund requests outside the standard schedule in genuine exceptional circumstances, including:

Prolonged medical illness requiring extended absence (with valid medical documentation).
Permanent family relocation outside Sagar district.
Death of the student or the primary earning member of the family.

Such requests must be submitted in writing to the Principal with supporting documentation. The decision of the school management shall be final and binding.

How to Submit a Refund Request

To apply for a refund or raise a fee-related concern:

Visit the school accounts office on any working day (Monday – Saturday, 8:00 AM – 2:00 PM).
Submit a written application to the Principal stating: student's full name, class/section, nature of refund request, and original payment receipt.
Alternatively, email your request to mrpssaugor@gmail.com with subject: Refund Request – [Student Name] – [Class].
An acknowledgment will be provided within 3 working days of receipt.

📌 Refund applications submitted without original receipts or with outstanding dues will not be processed until all requirements are met.